08:30	Welcome The doors open at 8:30 am - so you can start networking over your first coffee or find yourself a good seat.
09:15	MAIN STAGE:   Opening Event opening and welcome from organizers Christopher Hinrichs Hospitality Summit Lisa Winkler Hospitality Summit
10:00	MAIN STAGE:   Coffee break Make new contacts to the visitors of Hospitality Summit
10:15	MAIN STAGE: Panel discussion Skills shortage - How can digitalisation help? Experts talk about digitalisation in hospitality and whether it can help out of the staffing crisis Alexander Scharf Gastro Urban GmbH Maria Kuhl Upstalsboom Kühlungsborn
10:30	MASTERCLASSES:   Coffee break
11:15	MAIN STAGE: Presentation Keynote Matthias Will worcay
11:45	MAIN STAGE: Panel discussion Eco-friendly accommodation - how to make the trip a sustainable experience Sustainable hotels are accommodations that focus on environmental protection, responsible use of resources, well thought-out energy concepts and the use of organic products. Experts will talk about how to make travelling a sustainable experience. Chris Kaiser clickatree Moderation: Lars von der Wettern Singular Places
12:30	Lunch break
13:30	MAIN STAGE:   Hospitality Summit Startup Awards Here you can see innovative startups presenting clever new solutions for digital innovations in hospitality. The best three will receive a Hospitality Summit Startup Award - you decide!
14:30	MAIN STAGE: Panel discussion The future of the kitchen - whether hotel or gastronomy Skills shortages, changing customer demands, digitalisation, sustainability and Generation Z are influencing the future of the hospitality industry. Here our experts talk about the future. Alexander Tauer Domino's Pizza Enterprises Limited Justus Lauten foodforecast
15:00	MASTERCLASSES:   Coffee break
15:30	MAIN STAGE: Presentation Free cash flow and pre-financing through voucher sales in the hospitality industry Malte or David from the gastronomy voucher platform PayNowEatLater report on experiences from the sale of vouchers and which advantages and disadvantages the business model entails, as well as use cases in the entire HoReKa industry. Malte Steiert PayNowEatLater
15:45	MAIN STAGE:   Coffee break
16:15	MAIN STAGE: Presentation Digital in the village Rene Kaplick Gastro Piraten
16:45	MAIN STAGE: Panel discussion Digitisation in gastronomy - what guests want in restaurants From simple online reservations to digital menus and payment by QR code, digital applications are increasingly enriching the customer journey in restaurants. But as the possibilities increase, so do the expectations of the guests: What is "nice to have" and which digitalisation approaches make a restaurant a favourite? Frederic Schwob Compass Group Jannik Oberlies Assistent.ai Moderation: Daniel König Flixorder
17:45	MAIN STAGE: Presentation Keynote Maria Mittendorf Fair Job Hotels
18:00	MAIN STAGE:   Hospitality Summit Speaker Awards Using our app, every attendee at the event has the chance to vote for the best speaker over the course of the day. The 3 with the most votes will be awarded a Hospitality Summit Speaker Award.
18:00	MASTERCLASSES:   Masterclasses Speaker Awards Prizegiving Using our app, every attendee at the event has the chance to vote for the best speaker over the course of the day. The 3 with the most votes on the masterclasses will be awarded a Hospitality Summit Speaker Award.
18:15	For all visitors: Networking Dinner, Drinks & Music
23:55	End of Hospitality Summit 2024

09:30	Welcome The doors open at 9:30 am - so you can start networking over your first coffee or find yourself a good seat.
10:00	MAIN STAGE:   Welcome Event opening and welcome from organizers Christopher Hinrichs Hospitality Summit Lisa Winkler Hospitality Summit
10:15	MAIN STAGE: Panel discussion Pre-Stay: Digitisation before the hotel stay How can the guest journey be improved based on data analysis? Elena Ammel Gorgeous Smiling Hotels GmbH Raimund Notz Preferred Hotels & Resorts
11:15	MAIN STAGE: Presentation The Future of Sales "The more digital the world goes, more individuality flows.  From cold calling to a hybrid sales system. Sales has still a negative reputation in Germany, which becomes a challenge when it comes to attracting new talents. Why sales is a people business and how new chances are arising with the market development, I will tell you in my keynote “The Future of Sales”. Stephanie Kubik, founder of SK inspiring Hotels & Venues, tells us what this is all about. Stephanie has been working in the MICE industry for more than a decade, with a passion for lifestyle hotels, resorts & hidden gems worldwide. In 2020, she founded her own MICE sales representative company. Driven by the pandemic, Stephanie has successfully built the business forward looking with New Work elements & new sales opportunities." Stephanie Kubik SK inspiring Hotels & Venues
11:45	MAIN STAGE: Panel discussion From purchasing to sales - the merchandise management of the future Here our experts talk about the future of merchandise management and from isolated merchandise management to holistic customer experience design.
12:30	Lunch break
13:30	MAIN STAGE: Presentation Hospitality Summit Startup Awards Here you can see innovative startups presenting clever new solutions for digital innovations in hospitality. The best three will receive a Hospitality Summit Startup Award - you decide!
14:30	MAIN STAGE: Panel discussion Individual hotels: the "hot shit"?! Now even corporations want to be "unique". "Brand. Digitalisation. Employer Branding. Sustainability. Softbrand versus independence. Independent, in a network or with a brand into the future. ""What is best for my hotel?"" A controversial exchange between independent entrepreneurs and representatives of a group." Moderation: Frank Hörl NextGen Hospitality
15:00	MASTERCLASSES:   Coffee break
15:30	MAIN STAGE: Presentation Leadership as responsibility for the future of hospitality Successful hotel CEOs are characterised by a close connection with the guest, the ability to build productive networks across industries, and the flexibility to quickly embrace trends and try new things. The future of hospitality is in the hands of charismatic leaders who are able to tangibly equip their properties with a commitment to their staff and guests, as well as their aspirations, while adapting their business model to the rapidly changing environment." For Anne Seubert, the question of success, trust and the future of hospitality is always also one of leadership! Anne Seubert Brands & Places
15:45	MAIN STAGE:   Coffee break
16:00	MAIN STAGE: Panel discussion Sustainability - the mindful use of a resource so that it is not consumed or damaged Does this play an important role in the hospitality industry. The success of the hospitality industry depends on preserving the natural and cultural attractions that attract tourists to visit their destinations. Not doing so has consequences. Felicitas Hockemeyer Arabella Hospitality Konstantin F. Ballek ETL ADHOGA Steuerberatungsgesellschaft
16:30	MASTERCLASSES:   Masterclasses Speaker Awards Prizegiving Using our app, every attendee at the event has the chance to vote for the best speaker over the course of the day. The 3 with the most votes on the masterclasses will be awarded a Hospitality Summit Speaker Award.
16:45	MAIN STAGE:   Hospitality Summit Speaker Awards Prizegiving Using our app, every attendee at the event has the chance to vote for the best speaker over the course of the day. The 3 with the most votes will be awarded a Hospitality Summit Speaker Award.
17:00	For all participants: Afterwork
23:55	End of Hospitality Summit 2024